FAQs
Our most common questions, all in one place
What’s included in the KCM Membership?
The KCM Membership includes the following features and benefits:
*Available in the KCM Pro Membership only
How much is the KCM Membership? Is there a contract?
After the 14-day free trial, the KCM Membership is available in two options: a Basic Membership for $29.95/month and a Pro Membership for $49.95/month. There is no long-term contract or commitment. You can cancel at anytime.
Plus, we offer a 30-day 100% money-back guarantee. If you find that the KCM Membership just isn’t for you, let us know within 30 days and we’ll issue you a full refund!
Do I need an Individual Membership or Team Membership?
The individual KCM Membership is a single-user license that is not intended to be shared between multiple agents or used to share content branded to an entire company/brokerage. We appreciate your understanding of this. If you have questions about this, please email [email protected].
We do offer the option of a Team Membership. For the first Member, the cost is $29.95/month for a Basic Membership or $39.95/month for a Pro Membership. Each additional Member is $20/month for Basic and $30/month for Pro. With this option, each agent on the team gets their own login, Personalized Posts profile, and rights to use the content with their prospects and clients.
Can I see a sample of the KCM materials?
The best way to see for yourself what KCM provides is through our 14-day free trial where you will have full access to everything that our members receive!
However, if you’re not ready to start your trial just yet, you can view samples of some of our materials on our feature pages:
We also suggest that you check out one of our recent webinars as we often use KCM Membership materials in the webinars themselves. You’ll also get a great feel for how we present our analysis and content!
Will the KCM blog posts help my SEO?
KCM is not designed to increase the SEO on your website. In order to be shown at the very top and benefit from SEO efforts, your content must be unique. We’ve read mixed reports on whether or not Google ‘penalizes’ those with duplicative content, which is what KCM provides.
However, this is one of the reasons we host the content for you on our own website. If you want to put the content on your own site because SEO is not a goal for you and you want to provide valuable information to the people already getting to your website from other places, you can do that.
And if you are focusing on SEO and want to ensure you are not penalized at all, you don’t have to put the content on your site. Or you can use our post as a foundation and customize it or localize it so that it’s now unique and no longer duplicative.
Does KCM automatically post to my social media pages?
KCM provides an Automatic Social Posting feature that allows you to share your blog posts and videos to your social media platforms on an automated schedule. You can easily connect your Facebook Business page, LinkedIn and Twitter accounts and select the dates and times you would like your posts to share!
Can I email the KCM blog posts or other materials to my database?
The Personalized Posts feature was originally designed and optimized to be used on social media, but there are a few ways to email your posts (depending on which email/CRM platform you’re using).
We currently have step-by-step instructions for using KCM materials within the following email/CRM platforms:
If you use a different email platform and are unable to utilize one of the above programs, it’s still possible to email the KCM blog posts by copying and pasting the content into your email service.
Can I post the KCM materials to my blog or website?
All of the materials included in the KCM Membership can be used on your website if you’d like. This includes the blog posts, quarterly eGuides, and the charts and graphs from the Monthly Market Reports. However, you cannot remove images from the blog posts to use them in other formats and the content is not optimized for or intended to aid the SEO rankings on your website.
You can learn how some of our Members use materials on their websites by listening to this interview with Cindy Allen, a KCM Member since 2013.
Is the information you provide local to my specific area?
At this point in time, we provide content and market insights at a national level. We also focus on topics that apply to everyone across the country (not “here’s how to stage your home,” but rather interest rates or the concept of homeownership as a way to build wealth).
We understand that every market is different, so we do our best to highlight things that affect just about everyone (interest rates, changes in down payments, the value of homeownership in general, overall trends in the industry, etc.).
Unfortunately, at $24.95/month we can’t provide custom information down to a local market. But what the Members who use our content find is that they learn how to understand market factors so they can better explain their own local markets when speaking with buyers and sellers. While we may not provide local content, we help educate you on how to better communicate different changes in the market to your clients.
And if you’re at all worried about the application, this recent interview with a Member about how she uses KCM in her business may help. There’s an audio interview where you can skip around, or a written version if you prefer to read.
Another way to see if the content will be relevant to your area is to read the free, daily blog. You can click here to read every article that’s included with Personalized Posts. This will give you a thorough understanding of the topics we cover and how we approach them.
Will I get the same blog posts as everyone else?
Yes, the blog posts provided with the KCM Membership are the same for all Members. The ways each Member utilizes the content is what creates differentiation among the competition. Solely posting our articles to social media and nothing else will not dramatically increase your business, whether they’re unique or not.
But providing specific articles to clients who need to see that info, adding the charts and graphs to listing presentations, creating videos with the materials, using the seller guide as a pre-listing package, etc… those things will set you apart as a trusted expert advisor. We also provide a 90 day success plan at the beginning of your Membership to introduce you to some of these ideas and help you get started.
I live outside of the U.S., will your materials be relevant?
Although some information might apply (such as how to effectively communicate information to a buyer or seller), most of the information we provide is directed toward the U.S. market. We do have Members from outside of the U.S., such as Canada, who find value in our Membership, but not all of the materials are relevant outside of the U.S.